For the second quarter in a row our service department was ranked #1 in the District in Customer Satisfaction.
It’s not always easy bringing your vehicle in for service, but our Service Department always gives their customers 100%, and treats them like family.
We would like to congratulate them on their accomplishments. Congrats Jesse, Adam, Joe, Sarah, and to all of our techs!
Our service department did it again! They ranked 9th out of nearly 800 Hyundai dealers in the country for their outstanding customer service! Congratulations to Jesse, Adam, Joe, and Tricia for constantly providing our customers with nothing but the best!
Here at Rte 2 Hyundai, we are driven to provide the absolute best in customer satisfaction. With our family environment and low pressure sales experience, our customers become part of the Hyundai family when they enter the showroom.
We also strive to maintain an outstanding internet presence in today’s technology driven market. With more and more people beginning their car search online, a dealership’s online reputation is of utmost importance.
Bringing customer satisfaction and our online reputation together is our DealerRater.com profile. There, our customers are encouraged to leave a brief description of their experience with us and rate different aspects of their experience on a scale of 1-5 stars.
We’re honored to be presented with the DealerRater 2013 Hyundai Dealer of the Year for Massachusetts! With 700+ reviews and a 4.9 out of 5 star rating we would have never had this opportunity without our valued customers. Thank you for your continued support, and here’s to another 700 excellent reviews!
We’re very proud of our service department for being #1 in the district in customer satisfaction! We would have never gotten this acknowledgement if it wasn’t for our awesome service advisers providing the absolute best experience for our customers. Congratulations Jesse, Adam, Joe, and Tricia on your hard work!
Rte 2 Hyundai also received the Dealer of the Year award on DealerRater, a well-known review site for car dealers all around the world. We did this by putting our customer service at the forefront of the sales process, ensuring our customers are comfortable and that we are providing them with a pressure free car buying experience. We now have 700+ reviews and maintain a 4.9 out of 5 rating. Not many dealerships can say the same.
None of this would be possible without the help of you, our customers! Thank you for allowing us to boast that we are #1: in customer satisfaction!